Terms & Conditions

AuthQ technology and all Add Ons, unless otherwise stated, are owned and licensed by InfoSafe Ltd. registered by the EU VAT number SI26789116.

AuthQ technology is SaaS sold and distributed by InfoSafe Ltd. and is used as it is in the hope that they will provide safety and trust for our customers, but WITHOUT ANY WARRANTY; without even the implied warranty of MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. Since the Internet, connections, computers and websites function correctly, AuthQ technology has been tested in many different environments to work correctly in a way as described on website https://authq.com. Because the AuthQ technology operates in World Wide Web which is not the predictable and controllable environment, InfoSafe Ltd. cannot accept any liability or responsibility for any data or profit loss as a result of installing or using AuthQ technology. Should conflicts occur with third-party software, we may provide support at our discretion. Additionally, we are not liable and will not be held responsible for any personal loss, site damage, site errors, theft, fraud, loss of profits or revenue, loss of business or opportunities, or loss of customers or clients as a result of installing or using AuthQ technology.

InfoSafe Ltd. sells and distributes AuthQ technology and other SaaS services “as is” and with no implied meaning that they will function as you would like, or that they will be compatible with all third-party components and widgets.
Support and updates for AuthQ technology are provided as long as AuthQ technology is actively in development. Should any one of the following occur, InfoSafe Ltd. will no longer be responsible for providing support for AuthQ technology.

Subscriptions & Automatic Renewal.
AuthQ technology is sold as a one-time payment or an automatically recurring subscription that renews each year on the anniversary of the purchase date. If the purchaser chose the one-time payment option at checkout, their membership would expire in one year. If the purchaser chose the auto-renewal option, their subscription would automatically renew at the end of the annual license term unless the purchaser cancels their subscription prior to the automatic renewal date. Please note the following details of AuthQ technology license subscriptions:
– Subscription renewals are automatically processed annually on the anniversary of your original purchase. The license renewal will continue and remain valid for each one (1) year unless the subscription is cancelled before the renewal date.
– You may cancel your subscription at any time from your Account page on the AuthQ technology website.
– If you choose to cancel your subscription, you will no longer receive updates and support for AuthQ technology when your license expires.
– Your renewal price will be locked in at the time of checkout for as long as your membership remains active.
Grandfathered pricing: If you choose to cancel your subscription, and your renewal price is lower than the current listed price for your license (a “grandfathered” price), the lower renewal price may no longer be available to you.
– If you choose to renew your subscription after it has been cancelled and your membership has expired, you will be charged the current listed price for your membership type. We may not apply older or grandfathered pricing to your new renewal purchase.
– We will send you an email 90, 60, and 30 days prior to your renewal date, and you may use this opportunity to cancel your subscription before the renewal payment is automatically processed.
– If you choose to cancel your subscription, your membership will expire on the anniversary of the original purchase, and you will no longer receive updates and support for AuthQ technology.

License Usage.
InfoSafe Ltd. grants each customer a non-transferable license to use the SaaS solution for internal use on the website which has been registered for, and as defined by the terms set in the customer’s chosen license package. The customer/license-holder may not on-sell the originally-purchased license provided by InfoSafe Ltd. to other users of the license (such as clients) for commercial benefit. Additionally, the customer may not sublicense, to any person or entity, any rights to distribute the software or license. InfoSafe Ltd. will only provide support services to the original customer/license-holder with a legitimate license, and consider any other uses of this license for support queries as fraudulent.

Automatic updates are available to license holders who have an active and valid subscription and license. Automatic updates are available for AuthQ technology and all other installed AuthQ technology Add Ons. Automatic updates are available as long as the license generated from the purchase is valid and active.

Technology & Widget Delivery.
After we have processed your payment successfully, you will receive an email with your order number and other purchase information. Your licence is available in your account area along with your widget downloads. You can download the widget by logging into the account created for you when purchasing the widget and clicking on the appropriate link. Should you not receive an email containing your information, you can contact us on info authq.com to request your purchase information. Access to re-download purchased files will be granted so long as your license is valid. If a license expires, download access to the associated files will be discontinued until such time as the license is renewed.

All technology and widgets are the property of InfoSafe Ltd. Claiming any type of intellectual or exclusive ownership rights of our products is strictly prohibited.
Our widgets are provided “as is” without warranty of any kind, expressed or implied. We shall not be liable for any damages, including but not limited to, direct, indirect, special, incidental or consequential damages or losses that occur due to the use or inability to use our widgets.

Website & widget Content.
All content found on this site and throughout the widget including images, documentation, support queries and any other information is property of InfoSafe Ltd. and may not be redistributed without permission or consent.

Price Changes.
InfoSafe Ltd. reserves the right to modify, change, cancel or upgrade a technology including widget subscription and/or license without prior notice or consent. Prices of all products are subject to change without prior notice or consent.

Refund Policy.
All of our membership options include a 100% money-back guarantee.
If within 30 days of purchase you decide not to use our software and services, you may request a full refund. To obtain a refund, you will have to contact us at info@authq.com, including the username, email address, and name on file for the account you wish to cancel. At that time, we will cancel your membership and refund any one-time payment made. We consider threats of returns as refund requests and will process immediately. If your original purchase was made in a non-EUR currency, we could not guarantee that the exchange rate at the time of the refund will be the same as the time of your purchase. Your refund will be based on the EUR amount of the purchase and may result in a higher or lower amount of currency you purchased in being credited to your accounts.

InfoSafe Ltd. may occasionally send you emails related to the purchase of product(s) from our company. We may also send you occasional email newsletters relating to AuthQ technology updates, promotions, Add Ons and the like. You may opt-out of these emails at any time without penalty.

We take your privacy very seriously, and the service and the company comply with EU GDPR privacy legislation. The Privacy policy is available here.

License Agreement.
By purchasing our product(s), you indicate and consent that you have read and agree to the Terms & Conditions listed and detailed on this page. We reserve the right to change or modify the current Terms and Conditions without prior notice or consent. Terms & Conditions are protected by AuthQ technology, so all prior versions will always be available.

We are constantly updating our Services, and that means sometimes we have to change the legal terms under which our Services are offered. If we make changes that are material, we will let you know by posting on one of our blogs, or by sending you an email or other communication before the changes take effect. The notice will designate a reasonable period of time after which the new terms will take effect. If you disagree with our changes, then you should stop using our Services within the designated notice period. Your continued use of our Services will be subject to the new terms. However, any dispute that arose before the changes shall be governed by the Terms (including the binding individual arbitration clause) that were in place when the dispute arose.

InfoSafe Ltd. may terminate your access to all or any part of Services at any time, with or without cause or notice, effective immediately. If you wish to terminate this Agreement or your AuthQ technology account, you may simply discontinue using our Services. All provisions of this Agreement which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

These Terms of Service were originally written in English. We may translate these terms into other languages. In the event of a conflict between a translated version of these Terms of Service and the English version as the official language of EU, the English version will control.

If any part of this Agreement is declared unenforceable or invalid, all remaining clauses in this Agreement shall remain binding on the customer. In case, where this Terms and Conditions are not clear, customer and InfoSafe Ltd. will act in compliance with valid EU legislation. The EU legislation is the legislation of the EU country of origin of InfoSafe Ltd. or some other owner of technology who has bought the rights to sell and operate AuthQ services.